Last updated: December 2025
Christmas Tree Australia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.christmas-tree.com.au (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
Information We Collect
We may collect information about you in various ways. The information we may collect via the Site includes:
Personal Data
When you voluntarily provide it, we may collect personally identifiable information, such as your name and email address, that you give us when you contact us through our website or subscribe to our newsletter.
Derivative Data
Our servers automatically collect information when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customise the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies through your browser settings.
Use of Your Information
We may use information collected about you via the Site for various purposes, including to:
- Operate and maintain our website
- Improve, personalise, and expand our website
- Understand and analyse how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, including for customer service and to provide you with updates and other information relating to the website
- Send you emails with general information, articles, and promotional content (with your consent)
- Find and prevent fraud
- Comply with legal obligations
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by applicable law.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer service.
Affiliate Links
Our Site contains links to Amazon and other retailers through affiliate programs. When you click on these links, you will be directed to third-party websites that have their own privacy policies. We are not responsible for the privacy practices of these sites.
Amazon Associates Programme
Christmas Tree Australia is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. As an Amazon Associate, we earn from qualifying purchases.
When you click on Amazon product links on our Site and make a purchase, Amazon may collect information about your activity. This is governed by Amazon's privacy policy, which we encourage you to review.
Analytics
We may use third-party service providers, such as Google Analytics, to help us analyse how our Site is used. These service providers use cookies to collect information about your use of the Site. The information is used to compile reports and help us improve the Site. The cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come from, and the pages they visited.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable. We cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or administrative safeguards.
Your Data Protection Rights
Under the Australian Privacy Act 1988, you have certain rights regarding your personal information:
- Access: You have the right to request copies of your personal information.
- Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Deletion: You have the right to request that we erase your personal information, under certain conditions.
- Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided below.
Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Christmas Tree Australia
Email: privacy@christmas-tree.com.au
Website: www.christmas-tree.com.au/contact